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Rhode Island Business Spotlight - Episode #22 - Francois Karam of Opa Lounge + Restaurant

Rhode Island Business Spotlight - Episode #22 - Francois Karam of Opa Lounge + Restaurant

Nexus Feedback

Quality management

25 Jul 2013
Anonymous

Responded to an online post with a simple question. Without answering the question they ask for all kinds of personal information. When I called to ask the question same process. Now I’m getting countless emails, texts and even got hit with a YouTube notification. How about just answering a question. In the end you didn’t answer a simple question

14 Mar 2020
Bill Giroux
Response from the owner:

Hello Bill, it sounds like you contacted our Leasing Department. We have a process in place to ask pre-screening questions for all potential tenants. We do not show properties to prospects without knowing a little about who they are. On a similar note it appears you left a bad review to another property management company here in Rhode Island 7 months ago with the same complaint. This shows me that you are not adjusting to today's leasing processes. Best of luck, thank you.

Greg was a pleasure to work with in this process. The application process was quick and easy. The tenant portal saves us time and is simple to use, and the properties are awesome.

15 May 2018
Jennifer Boyd

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