Rhode Island Business Spotlight - Episode #34 - Sarah Bisch of Luxe Level at Lion Gate Real Estate

I've been working for an IT service company for 8 years. So it's safe for me to say I have a bit understanding of customer frustration when looking for a trusted service provider who follows through with their commitments and is able to deliver the ultimate customer experience. I came across Nexus on Angies' List when searching for help to manage a single family property. And I would say it's a great pleasure to work with them. My experience has been excellent from start. I had the chances to work with Nick, Greg, and Dan. I was impressed with how well they paid attention to details and how promptly they addressed any concerns that arose, in addition to their professionalism and friendliness. I couldn't resist complimenting Nexus on effectively utilizing technology to interact with customers and communicate up-to-date information. The customer portal is well laid out and easy to use. I'm looking forward to successful business with them.

Tom M. Is amazing ! Any maintenance that needs to be done he gets right to it and advocates for us! Thanks Tom for working so hard and professionally especially During this pandemic! You rock!

My girlfriend and I recently moved into our first apartment through Nexus Property Management. I could not be any happier with their services. Greg has been incredible, as he is friendly, personable, and professional. He has gone out of his way to meet with us on various occasions and has just been all around pleasant to work with. Any issues we have had with the apartment were fixed either the day we reported them or the very next day and the maintenance staff members are also extremely friendly and easy to work with. The Nexus portal makes everything very quick and simple. We use it to contact Greg with questions or concerns and to file maintenance requests. If you are looking to rent an apartment run by Nexus, I would strongly recommend you do so. They have displayed professionalism, kindness, and efficiency beyond what I have come to expect from landlords and property management companies.