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Nexus Feedback

19 Feb 2020
Response from the owner:

Dasha, we appreciate the feedback. We understand that you are having an issue with the tenants above you. We wish that we could do more in this situation, but unfortunately our available actions are only so much. We believe that your best solution is to move. We apologize it has come to this point, but we want the audience to know that we have done everything in our power to remedy this situation, but we are unable to control the actions/decisions of neighbors. Thank you

I lived in a property managed by Nexus for several years. They were professional and responsive to all of our needs.

27 May 2018

Been calling them for 2 weeks about a tenant issue. Stated it was an emergency. Not a single call back or email. Now police are involved and still cant get anyone to even reach out to me via email or phone. Do not rent from Nexus

29 Sep 2020
Response from the owner:

Phil, we have done our best to manage the situation but unfortunately it’s difficult for us to monitor/police tenant behavior on a 24/7 basis. The issue seems to be between multiple tenants, and the beef existed prior to our management service beginning. Once the police get involved we step back. Telling people not to rent from us because tenants need constant babysitting is not a fair comparison.